Certificates
Nothing matters more to us than the opinion of our customers. That’s why we’re so incredibly proud to have been recognised as a VouchedFor Top Rated Firm since 2022. Our commitment to our clients' is further highlighted by Daren Wallbank's achievement as a Top Rated Adviser since 2021 and Catriona Bryden's since 2025.
Top Rated advisers have received a minimum of 10 clients reviews, a 4.5 star or higher all-time client rating and have passed all the extensive checks that form part of VouchedFor’s fully verified membership. Most importantly, this endorsement comes from the people who matter the most to us – our clients!.
Top Rated Firms have to meet a set of stringent criteria including:
- Inviting 100% of their clients to provide a VouchedFor review
- Achieving a 20% or higher response rate from all review invites
- Hitting a 4.5/5 or higher all-time rating
- Passing a series of additional, discretionary checks on things like our complaints history
This page features a selection of those reviews, along with other proofs of our commitment to providing our clients with exceptional advice and high quality of service.
***** 5 out of 5
What were the circumstances that caused you to look for a financial adviser?
I had a sum of money that I wanted to invest and my wife had money invested that was not working well so she wanted to transfer the money to a Fund that would do better.
How did Daren help you?
He listened to our needs and wishes, made a thorough analysis of our finances and gave sound impartial advice on investment funds to see which system would work best for us. He is honest and talks clearly without any financial jargon, which is very reassuring.
Have you seen the outcome you were hoping for?
Yes. Our investments performed 400% better than my wife’s previous investment fund in just 12 months. Over the past 4 years of uncertainty over Brexit the funds have still performed well. The Pandemic caused a major slump in the financial markets but things are now starting to hopefully get back to normal now that Vaccines have been developed and in use in early 2021.
What could they have done better?
No financial systems could have performed in the past year due to the unprecedented events. Daren has been open and honest and could not have done more in the circumstances.
Review from Verified Client
***** 5 out of 5
What were the circumstances that caused you to look for a financial adviser?
Daren has been giving financial advice to me and my wife for the past years. His clarity and really good advice has been invaluable, especially from the moment George Osbourne freed up pension regulations.
How did Daren help you?
His unbelievable knowledge has kept all our finances in good order and is a rock in these choppy waters!
Have you seen the outcome you were hoping for?
Yes and more
What could they have done better?
His financial advice has been invaluable, especially with his unbelievable knowledge.
Review from Verified Client
***** 5 out of 5
What were the circumstances that caused you to look for a financial adviser?
I needed specific advise regarding the transferring out of a final benefit salary scheme. My usual adviser did not hold the relevant qualifications to give this advice and recommended Daren to deal with it.
How did Daren help you?
Daren met with me online and discussed the implications on the transfer. After taking full details he used the information to establish whether a transfer was the correct move.
Have you seen the outcome you were hoping for?
Yes, Daren established that the transfer could go ahead and the transaction went through at the end of December.
What could they have done better?
Nothing, all went to plan.
Review from Verified Client
***** 5 out of 5
What were the circumstances that caused you to look for a financial adviser?
I sought advice from Daren 10 years ago because I was concerned that my portfolio was not being actively managed by my existing adviser.
How did Daren help you?
Daren confirmed that my portfolio had been mis-managed for some years and that I had been paying excessive hidden fees. He moved everything into a platform in a tax-efficient way and explained all costs, risks and potential rewards very clearly. He has continued to actively manage my investments as well as advise on my pension, personal and business taxation and property holdings.
Have you seen the outcome you were hoping for?
100%. Daren has been able to balance the performance of my portfolio (which is considerable better than when he took over) with using it to achieve my personal goals. His advice is clear, accessible and jargon-free and backed by flawless service from the whole Ginkgo team.
What could they have done better?
Nothing.
Review from Verified Client
