Certificates
Nothing matters more to us than the opinion of our customers. That’s why we’re so proud to have been named as a VouchedFor Top Rated Firm for 2022, with two Top Rated Advisers (Daren Wallbank, 2021 and 2022 and William Busby, 2021).
Top Rated advisers have received a minimum of 10 clients reviews, a 4.5 star or higher all-time client rating and have passed all the extensive checks that form part of VouchedFor’s fully verified membership. Most importantly, this endorsement comes from the people who matter the most to us – our clients!.
Top Rated Firms have to meet a set of stringent criteria including:
- Inviting 100% of their clients to provide a VouchedFor review
- Achieving a 20% or higher response rate from all review invites
- Hitting a 4.5/5 or higher all-time rating
- Passing a series of additional, discretionary checks on things like our complaints history
The Top Rated reports are a complete collection of all Daren’s and Will’s genuine and independently verified customer reviews. We think they back up the value of great financial advice and will give you the confidence to get the help you need.
This page features a selection of those reviews, along with other proofs of our commitment to providing our clients with exceptional advice and high quality of service.
***** 5 out of 5
What were the circumstances that caused you to look for a financial adviser?
I sought advice from Daren 10 years ago because I was concerned that my portfolio was not being actively managed by my existing adviser.
How did Daren help you?
Daren confirmed that my portfolio had been mis-managed for some years and that I had been paying excessive hidden fees. He moved everything into a platform in a tax-efficient way and explained all costs, risks and potential rewards very clearly. He has continued to actively manage my investments as well as advise on my pension, personal and business taxation and property holdings.
Have you seen the outcome you were hoping for?
100%. Daren has been able to balance the performance of my portfolio (which is considerable better than when he took over) with using it to achieve my personal goals. His advice is clear, accessible and jargon-free and backed by flawless service from the whole Ginkgo team.
What could they have done better?
Nothing.
Review from Verified Client
***** 5 out of 5
What were the circumstances that caused you to look for a financial adviser?
We needed advice that would enable us to invest excess equity into the right investments.
How did Daren help you?
Daren spent time with us asking what we were hoping to achieve with our investments. He also then gave us the choice of risks, areas and returns that suited us best. He also secured property with Trust fund advice. With Daren’s help and advice on inheritance laws and tax we made our wills with confidence.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Daren has given us excellent service and the office staff have always been very helpful and friendly. Would recommend Daren and Ginkgo Financial Services.
Review from Verified Client
***** 5 out of 5
What were the circumstances that caused you to look for a financial adviser?
1.I had left employment and set up a business and wanted a pension plan. 2. I needed to remortgage our home as the fixed term had expired. 3. Moving my last employment pension plan that was not performing particularly well to a high performing one.
How did Daren help you?
Daren and his mortgage broker effectively advised on all of the issues fully explaining the impact of the actions that were proposed. The service is always of a high quality and bespoke to me.
Have you seen the outcome you were hoping for?
For all three issues I have achieved the outcome I was looking for.
What could they have done better?
Difficult to say how the service could have been improved. The high quality of service has been maintained by the use of MS Teams in lockdown.
Review from Verified Client
***** 5 out of 5
What were the circumstances that caused you to look for a financial adviser?
I co-own a production company and Daren has helped set up our pensions, insurances, investments and wills.
How did Daren help you?
He clearly explained everything we need and what we should invest in, he made it easy to understand and straight forward.
Have you seen the outcome you were hoping for?
We have seen a good outcome with Daren’s recommended investments and pensions.
Review from Verified Client
***** 5 out of 5
What were the circumstances that caused you to look for a financial adviser?
Pension, auto enrolment, insurance, shareholders protection
How did Daren help you?
Daren is extremely helpful, knowledgeable and approachable. He talked us through all the processes and made everything understandable and straight forward. Really great customer service from the whole team too.
Have you seen the outcome you were hoping for?
Absolutely
Review from Verified Client
